Shipping Policy
Overview
At Equibeam Laser, we are dedicated to delivering an exceptional shopping experience. Our shipping policy guarantees that your orders are handled, dispatched, and delivered with efficiency and reliability. We collaborate with authorized shipping agents to personally ship our products from our office, ensuring meticulous care and attention to each order.
Shipping Procedure
- Order Confirmation: After placing your order, you will receive an email confirming your purchase, which includes all relevant details. We kindly ask you to verify this information and reach out to us promptly should any modifications be necessary.
- Order Processing: Your orders will be processed within one to two business days. Our dedicated team ensures that every item is meticulously packaged and prepared for dispatch.
- Shipping Carriers: We collaborate with trusted shipping carriers to ensure the safe and timely delivery of your products. Our authorized shipping partners include Shree Maruti Courier, Maruti Courier, Professional Courier, among others.
- Shipping Rates: The shipping costs are determined at the time of checkout, depending on the chosen shipping method and the delivery location.
- Standard Shipping:
- Delivery within India: 3-5 business days (By Air)
- Delivery within India: 5-7 business days (By Surface)
- Express Shipping:
- Delivery within India: 1-3 business days
Shipping Limitations
Certain items may be subject to shipping limitations based on their dimensions, weight, or applicable legal regulations. These limitations will be indicated on the product page.
Order Tracking
After your order has been dispatched, you will receive a confirmation via email, WhatsApp, or text message containing tracking details. You can monitor your order's status directly on the carrier's website.
Shipping Complications and Delays
- Lost or Misplaced Packages: In the event that your package is lost or misplaced, please reach out to our support team within 7 days of the expected delivery date. We will collaborate with the shipping carrier to address the issue.
- Shipment Delays: Delivery timelines may be influenced by external circumstances such as adverse weather, customs clearance, or delays from the carrier. We will strive to keep you updated regarding any delays.
Returns and Exchanges
For details on returning or exchanging a product, please consult our [Return/Refund Policy].
Contact Us
Should you have any inquiries or concerns regarding our shipping policy, do not hesitate to reach out to us at:
- Email: sales@equibeamlaser.com
- Address: Shop No 54, 1st Floor, Dolphin Capital, MIDC Bhosari, Pune, Maharashtra- 411026
We thank you for choosing Equibeam Laser! Your patronage is valued, and we are committed to delivering outstanding service and support.